Privacy Policy

Effective Date: 22 April 2026

1. Introduction

Puthuppadi Service Co-Operative Bank Ltd. ("we", "our", "the Bank") values your privacy. This policy explains how we collect, use and protect your personal information on our website.

2. Information We Collect

• Name, phone, email, and message you provide in enquiry forms
• Language preference stored in a cookie (pscb_lang)
• Anonymised usage data via Google Analytics (IP address is masked)

3. How We Use Information

• To respond to your enquiries
• To improve website experience
• To send banking service updates (optional, only with consent)

4. Cookies

We use two categories of cookies: Essential (language preference, CSRF tokens) and Analytics (Google Analytics 4). You can decline analytics cookies via the banner — the site continues to work normally.

5. Third-Party Services

We use Google Analytics 4 for traffic analysis. IP addresses are anonymised. Analytics cookies load only if you accept the consent banner.

6. Data Security

We employ industry-standard security measures including HTTPS, secure session cookies, CSRF protection, and password hashing to protect your data.

7. Your Rights (DPDP Act 2023)

• Right to access and correct your personal data
• Right to request erasure of your data
• Right to lodge a complaint with the Data Protection Board of India

8. Contact

For privacy queries: puduppadiscb@gmail.com

This policy may be updated from time to time. Last updated: 22 April 2026.